Rules of play

Who may hold an account

You must be 18 or older, acting for yourself, and resident somewhere our licence permits us to serve. One person holds one account. A second account opened under a different address or a relative's name is closed on discovery and any balance built on it is reversed.

The account is yours to guard

Credentials are personal. Anything done while your session is open counts as done by you, so a shared device deserves a sign out. Tell the desk the moment you think somebody else has been in, and we will freeze the account while it is looked at.

Money in

Deposits arrive through the methods listed on the cashier. The minimum is €10 on cards, wallets and crypto and €20 on a bank transfer. Funds credit in euro; where a method settles in another currency the conversion happens at the rate our provider quotes at that moment.

Money out

A withdrawal returns down the road the deposit came in on wherever the method allows it. We add no fee of our own. Wallets and crypto usually clear inside a day, cards between one and twenty four hours, a bank transfer in three to five working days. The first payout on any account waits for verification to finish.

Bonus conditions

Every offer carries its own wagering multiple, its own expiry and its own maximum stake while it is running. Slots normally count in full toward wagering; table and live games count for less or not at all. Exceeding the stake ceiling with bonus funds active voids the bonus and whatever it produced. The figures that apply are the ones shown on the offer at the moment you accept it.

Fair play

Outcomes come from the studios' own random number generators and are audited by the testing houses those studios use. We do not touch them. Arbitrage across linked accounts, automated play, and stake patterns built purely to clear a wagering requirement are treated as abuse and cost the bonus.

Errors

If a display fault, a pricing error or a failed round credits something that was never won, we correct the balance and tell you why. Rounds interrupted by a disconnection settle on the studio's own record of the hand.

Closing an account

You may close yours at any time and withdraw what is verified and clear. We may close an account for a breach of these rules, for a failed verification, or where the law requires it, and we will say which.

Complaints

Raise it with the desk first, in writing, at [email protected]. State what happened, when, and what you would consider settled. Complaints are answered within 24 hours and escalated internally if the first answer does not resolve them.

Changes

These rules are revised from time to time. The version on this page is the one that applies, and continuing to play after a revision means accepting it.